Both Commercial and Open Source have their pros and cons.
Commercial
Pros
- Typically more reliable
- Have predictable date of release and updates
- Ordinarily consistent and easy access to support
- Robust features
- Normally more training materials or support to aid end users
- Better security offerings that open source programs
- Higher cost associated
- May require additional add-ons
- In some instances to many features that are not use
- Size of programs that require download can take up more space
- May have different embedded functionality on different operating systems
Open-Source
- Have comparable functionality to commercial software
- Can be used on relatively low or no budgets as termed "free"
- Typically built on community collaboration of needs
- Can have additional features that are more commercial as "upgrade" or "premium" services.
Cons
- Less secure than commercial products
- No guarantee of future developments of software
- Less accountability on usage and licensing
- Limited support and integration ability
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